Terms and Conditions

Return Policy
  • All returns must be in the original packaging.
  • Customer must contact us at (800) 829-8225 or sales@colmet.com for return instructions.
  • Claim is made within 10 days of receipt of order.
Refund Policy
  • Damaged Merchandise: If your purchase arrives damaged or is defective and you notify us within 10 days of receipt, replacement of damaged/defective item will be arranged as soon as possible at no cost to you.
  • Returns: Shipping charges are not refundable, unless the cause of return is manufacturer’s defect, shipping damage or our error.
  • 15% Restocking Fee is charged for items returned for reasons other than damage/manufacturer defect. Refund amount will be minus 15% of the purchase price ($10 minimum).
Shipping Policy
  • Most items ship within 3 to 4 business days Monday through Friday.
  • Orders received on weekends or holidays will not be entered until the next business day.
  • All orders ship UPS Standard Ground
  • Online orders are available for shipping within the 48 contiguous states and the District of Columbia.