Customer must contact us at (800) 829-8225 or firstname.lastname@example.org for return instructions.
Claim is made within 10 days of receipt of order.
Damaged Merchandise: If your purchase arrives damaged or is defective and you notify us within 10 days of receipt, replacement of damaged/defective item will be arranged as soon as possible at no cost to you.
Returns: Shipping charges are not refundable, unless the cause of return is manufacturer’s defect, shipping damage or our error.
15% Restocking Fee is charged for items returned for reasons other than damage/manufacturer defect. Refund amount will be minus 15% of the purchase price ($10 minimum).
Most items ship within 3 to 4 business days Monday through Friday.
Orders received on weekends or holidays will not be entered until the next business day.
All orders ship UPS Standard Ground
Online orders are available for shipping within the 48 contiguous states and the District of Columbia.